Privacy Policy

This Privacy Policy explains how HAI4M Inc. (“HAI4M,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit HAI4M.com (the “Site”), contact us, request information, or interact with our services.

1. Who we are HAI4M inc.

Controller: HAI4M Inc.
Address: 3031 Tisch Way,
110 Plaza West, #260
San Jose, CA 95128
Email: privacy@hai4m.com
Phone: +1 949 610 4536

If you are in the EEA/UK and you have questions about this Policy or your rights, contact us at the email above.

2. Personal information we collect

We may collect the following categories of information:

(A) Information you provide
• Contact details (name, email, phone, company, country)
• Inquiry content (messages, requests, demo/service inquiries)
• Business information (job title, organization, department)
• Event/meeting details (registration details, attendance preferences)

(B) Information collected automatically
• Device and usage data (IP address, approximate location, browser type, pages viewed, referring/exit pages, time stamps)
• Cookie and tracker data (see Cookie Policy below)

(C) Information from third parties

If you engage with us via distributors/partners, events, or social platforms, we may receive basic business contact details consistent with your settings and applicable law.

3. How we use personal information (Purposes)

We use personal information to:
• Respond to inquiries and provide requested information or proposals
• Provide customer and partner support, including scheduling demos and service discussions
• Operate, maintain, and secure the Site (fraud prevention, troubleshooting, performance)
• Improve our Site and communications (analytics, UX, content effectiveness)
• Send updates about products, services, events, or news (where permitted; you can opt out)
• Comply with legal obligations and enforce our terms

4. Legal bases (EEA/UK)

Where GDPR/UK GDPR applies, our processing is based on:
• Contract / pre-contract steps (e.g., responding to quote/demo requests)
• Legitimate interests (e.g., site security, improving services, B2B communications)
• Consent (e.g., non-essential cookies; certain marketing emails where required)
• Legal obligation (e.g., compliance and recordkeeping)

Note on consent withdrawal: Where we rely on consent, you may withdraw it at any time, and it should be as easy to withdraw as it was to give.  

5. Cookies and similar technologies

We use cookies and similar technologies. For details, see our Cookie Policy (below), including how to manage consent preferences.

6. Sharing and disclosures

We may share personal information with:
• Service providers / processors that help run our business (e.g., hosting, security, website analytics, CRM, marketing email delivery, form processing)
• Professional advisors (lawyers, auditors, insurers) where necessary
• Business partners and distributors when you request local follow-up or implementation support (only as needed)
• Authorities if required by law or to protect rights, safety, and security
• Successors in connection with a merger, acquisition, financing, or sale of assets (subject to appropriate protections)

We do not sell personal information in the ordinary sense.

7. International data transfers

If personal information is transferred outside your country/region (including outside the EEA/UK), we use appropriate safeguards such as contractual protections and other lawful transfer mechanisms where required.

8. Data retention

We keep personal information only as long as reasonably necessary for the purposes described above, including to meet legal, accounting, or reporting obligations. Typical retention factors include: relationship duration, inquiry type, legal requirements, and dispute prevention.

9. Your rights and choices

(A) EEA/UK rights

Depending on where you live, you may have rights to:
• Access, correct, or delete your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent (where applicable)
• Lodge a complaint with your local data protection authority

(B) US / California (CPRA) disclosures & rights

California residents may have rights to know, delete, and correct personal information, and to opt out of certain disclosures. California requires notice “at or before” collection in many cases.  
To submit a request: email [privacy@hai4m.com] with subject “Privacy Request” or use. Do Not Sell/Share: [state whether you “sell/share” under CPRA definitions; if no, say so clearly].Global Privacy Control (GPC): [state whether you recognize it; if yes, describe].

10. Marketing communications

You can opt out of marketing emails at any time by using the unsubscribe link or contacting us. Even if you opt out, we may still send non-marketing messages (e.g., responding to a request or service notices).

11. Staff photos and public profiles (About Us)

The Site may display photos, names, and professional bios of our staff for legitimate business purposes (e.g., enabling customers and partners to identify points of contact). If you believe content about you is inaccurate or should be removed, contact privacy@hai4m.com.

12. Security

We maintain administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure.

13. Children’s privacy

The Site is not directed to children, and we do not knowingly collect personal information from children under [13/16—choose based on counsel].

14. Changes to this Policy

We may update this Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

15. Contact

Questions or requests: privacy@hai4m.com